Shipping-Policy
Global Free Shipping to Your Door
At FlexySneakers, we’re proud to offer free standard shipping worldwide—with no minimum order required. Whether you’re in Berlin, Tokyo, or São Paulo, your sneakers will be delivered straight to your doorstep at absolutely no extra cost.
Delivery Timeline
- Standard Shipping: Delivery typically takes 7–15 business days, depending on your location. Remote areas may require 1–3 additional business days, but rest assured, we’ll keep you updated every step of the way.
- Tracking Your Package: Once your order ships, you’ll receive a confirmation email with a tracking number. Use this to follow your package’s journey from our warehouse to your door via our trusted shipping partners.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. You’ll get a notification as soon as your package is on its way—so you can start counting down to unboxing.
What’s Included?
Our global free shipping covers all delivery costs to your doorstep. Please note that while shipping is free, in rare cases, remote locations may be subject to minor local handling fees imposed by regional carriers—we’ll notify you of these in advance if applicable.
Need Help?
For questions about your shipment, contact our team at:
- Email: [email protected]
- Phone: +49 174 7376788
